Returns & Exchanges
At iCareNaturals, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for easy returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned garments, we will process your refund or ship out your exchange item within 5-7 business days.